General Public:
Segmentation – unfamiliar

Read more about those who are unfamiliar with the sector

This group is defined by their lack of knowledge of the sector. 45% of people in this segment say they know almost nothing about pharmaceutical companies operating in the UK. Given their limited knowledge of the topic, this group often don’t have an opinion of the sector across a range of issues. This limited sector knowledge and ability to form opinions of it means that they are less able to rate the sector. This leads to scores that appear below the average, due to many responding ‘don’t know’ to our questions.

Legend

Higher than average

Average

Lower than average

Reliable & Responsible

Lower than average

Are reliable and keep their promises

Lower than average

Are good at what they do

Lower than average

Behave responsibly

Lower than average

Are open and transparent

Lower than average

Are well led

Lower than average

Have my best interests at heart

Lower than average

Share my values

Science & Innovation

Lower than average

Produce effective medicines

Lower than average

Ensure the medicines are safe

Lower than average

Communicate possible side effects

Lower than average

Invest into research of new medicines

Lower than average

Use the latest, cutting-edge technology

Lower than average

Produce medicines that people need

Lower than average

Leading in discovering medicines

Ethics and Transparency

Neutral

High ethical standards

Neutral

Transparent clinical trial results

Neutral

Transparent medicine pricing

Neutral

Price medicines fairly

Neutral

Ensure access to medicines

Neutral

Minimise the environmental impact

Neutral

Focus on patients needs

Neutral

Contribution to society

Good Employer/Citizen

Neutral

Treat their employees fairly

Lower than average

Provide good jobs for people

Lower than average

Employ highly skilled staff

Lower than average

Financial contribution to the economy

Lower than average

Create lots of jobs in the UK

Reputation Key Performance Indicators

Unfamiliar

Total

Demographics & habits

This group is more likely to be female, younger (18-44 years old) and live in the South than the national profile. They tend to get their news from television, online newspapers and the radio, but to a lesser extent than the public overall. They are less interested in public affairs and pharma related news than others, and unlikely to share and discuss their opinions about these. They are also less likely to say they would get the COVID-19 vaccine if were available to them.

Gender

Age

Region

Sources of information

Readership

Attitudes

Lower than average

Share my opinions on topical issues with my family or friends

Neutral

I am active on social media sharing my ideas and views

Neutral

I have a lot of friends, contacts or followers via social media

Lower than average

I take a genuine interest in world issues and event

Lower than average

People often seek out my opinion or advice

Lower than average

I discuss pharma issues with family /friends

Lower than average

I seek out information on the pharma industry

Lower than average

If a vaccine for COVID-19 were available, I would get vaccinated

Next section

Trusting Optimists

Segmentation